Job Location: Wabush, NL
Date: November 2026
Reports to: General Manager
Since 2010, Northern Industrial has built a reputation for reliable counter sales, strong industry expertise, and responsive service. We provide a comprehensive product offering supported by dependable after sales service, available 24/7.
At Northern Industrial Supply, we believe in doing whatever it takes to keep our customers working. Our experienced team brings practical field knowledge and a big picture approach to every task, ensuring timely, solution focused support whenever it is needed.
We serve a wide range of industries, including oil and gas, mining, manufacturing, forestry, and residential sectors. With many long tenured team members, we are proud of our strong relationships, stability, and commitment to customer success.
About the Opportunity
We are seeking an experienced, hands-on Operations Manager to work closely with our General Manager and take ownership of day-to-day operations at our Wabush, NL location. This key leadership role requires a practical, organized manager who can lead people, solve problems, establish consistent processes, and keep operations running smoothly with a high degree of independence.
The ideal candidate is a dependable, hands-on leader who takes initiative, supports the team, and follows through. You use sound judgment, handle day-to-day decisions independently, and know when to involve the General Manager. You take pride in maintaining high standards, efficient operations, and a positive customer experience.
Key Responsibilities
Lead daily staff activities, priorities, performance, and accountability.
Coordinate operations across sales, purchasing, warehouse, receiving, shipping, and customer service.
Resolve routine operational issues and ensure commitments are completed accurately and on time.
Maintain a professional, organized, customer-ready storefront, including merchandising, product presentation, pricing, and signage.
Oversee inventory movement, stock accuracy, receiving, picking, and shipping.
Address stockouts, inventory discrepancies, excess stock, and recurring operational issues.
Develop practical procedures and standards to improve consistency, productivity, and follow-through.
Identify opportunities to reduce errors, delays, waste, and unnecessary costs.
Coach employees and promote teamwork, communication, accountability, and strong customer service.
Provide concise updates to the General Manager, track outstanding actions, and escalate significant issues when required.
Qualifications & Experience
3+ years of relevant operations, warehouse, distribution, wholesale, or industrial supply experience, with demonstrated staff supervisory experience.
Proven ability to set expectations, manage performance, and foster a culture of ownership and accountability.
Practical knowledge of inventory control, order fulfillment, receiving, shipping, and customer service.
Experience maintaining an organized, customer-facing retail or trade-counter environment; merchandising experience is an asset.
Strong leadership, communication, organizational, and problem-solving skills.
Proficient with business software, spreadsheets, inventory systems, and operational reporting.
Able to work independently, exercise sound judgment, and make timely decisions.
Bilingualism is an asset.
Experience in industrial supply, electrical, plumbing, mechanical, automotive parts, or another inventory-intensive distribution environment is a strong asset.
Why Join Our Team?
Competitive compensation.
Company-paid health benefits.
Employee assistance program.
RRSP option with company matching.
Work in a culture that values teamwork, respect, dedication and hard work.
How to Apply
Please submit your resume and cover letter detailing your relevant operations and people-management experience to recruitment@sunnycorner.ca. Please reference “Operations Manager – Industrial Distribution” in the subject line. Northern Industrial Supply Ltd. would like to thank all candidates for their interest, however, only those selected for an interview will be contacted.
